Apple Moves Up iPhone 5 Delivery Date For Some Customers

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Posted September 16, 2012 at 2:07am by iClarified

Apple is reportedly emailing some customers who pre-ordered the iPhone 5 letting them know that their delivery date will be earlier than expected, reports AppleInsider.

One AppleInsider reader received a note from Apple letting them know that their iPhone 5 will arrive sooner than expected. When the order was originally placed Friday morning, this person was quoted an arrival date of two weeks.

The email reads:

"We have some good news concerning your recent iPhone 5 purchase," the e-mail from the Apple Store reads. We expect it to be delivered to you on the first day of iPhone 5 availability -- Friday, September 21. The delivery date we previously sent you was not accurate."

Within about an hour of pre-orders going live, the iPhone 5 had a shipping estimate of 2 weeks. Apple says they were "blown away" by the demand for the device.

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Apple Moves Up iPhone 5 Delivery Date For Some Customers

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Eric - September 19, 2012 at 9:48pm

I am very disappointed. I preordered two phones - one as a birthday gift and now am told to expect Oct delivery....after the birthday. I would have picked them up at the store on a preorder if I had known.....and after all the thousands I have spent with Apple personally and for our business.

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zetaprime - September 16, 2012 at 8:02pm

Dear Apple: Making people wait an 2 extra weeks because they missed a ridiculously short ordering window in the middle of the night by a few minutes is not a good way to generate good will among your customers, I know Apple isn't seeing this but just thought I'd put it out there.

Adam - September 16, 2012 at 10:50pm

Stupid comment. You see, "people don't know what they want till you tell them what they want." What you'll see for the next two weeks is constant news reports and stories about how the iPhone is sold out. Subconscious people know they want it cause everyone else does. It's been going on for decades.

zetaprime - September 17, 2012 at 12:11am

And who are you to judge whether my comment is 'stupid'? Attacking another poster in here for no reason gets you nowhere. Your reply doesn't make any sense to me. So we're even.

zetaprime - September 17, 2012 at 4:43am

Don't tell me what I've got to do or say. And you're in no position to judge. So I will ignore your comments. Don't waste your time responding. I understand a lot more than you might imagine. Don't presume to judge anyone unless you are a superior being..which you are not.

justabrake - September 16, 2012 at 9:28am

Apple last time shipped iPhones out a day or 2 early to customers

NoGoodNick - September 16, 2012 at 7:30am

Guess Apple wants to ship them out sooner before customers start changing their minds....lol

iPot - September 16, 2012 at 6:52am

Marketing 101, bait and switch. Lol

grant - September 16, 2012 at 6:16am

it's bull i waited till 3am to preorder and they said when i bought it that i would get it on the 21st not i just checked and it said october 5?? wtf its bullshit

Question from community - September 16, 2012 at 6:19pm

Hahaha. Sucks for you

gilo - September 16, 2012 at 3:58am

So much for "high demand". truth is nobody wants that

Adam - September 16, 2012 at 3:04am

Pay your bill Wendy ;)

Wendy - September 16, 2012 at 2:28am

Some customers are receiving this email while others, like me, received an email saying that our order had been canceled due to AT&T rejecting our upgrade status. According to the two hour phone call I had with Apple today regarding my order, they are receiving A LOT of calls from unhappy customers who had originally placed orders. Based on the information I have from AT&T, my upgrade status is not in question so there was a BIG mess up in Apple's order system. I now have to resubmit my order and have placed at the end of the queue instead of my original ship date of the 21st.

iphaze - September 16, 2012 at 2:27am

Surely a fake? The wording seems un-Apple like. It's too casual and the use of 'purchase' rather than 'preorder' has me thinking this was an easy photoshop....

Sunshine62441 - September 16, 2012 at 2:26am

I hope I'm on the list to receive this e-mail a girl is so ready for my new gadget.