YouTube has confirmed a known issue that may cause users to see low-quality videos on iOS.
In a post on the YouTube Help Community forum, the company explains that some users are experiencing video streams at 144p or 360p despite having a strong internet connection. When attempting to switch to a higher-quality stream, users may encounter buffering. YouTube is actively investigating the issue and working to resolve it as soon as possible.
----- Hi Everyone,
We're aware some of you are experiencing lower than usual video quality when trying to watch Videos and Shorts.
Here's what you might be seeing: ● YouTube streaming at 144p or 360p despite strong internet connection ● Buffering when changing to higher quality ● Video quality could be impacted on IOS mobile, desktop, or Smart TV
Rest assured, we're actively looking into this!
We'll update this thread with new information as soon as it becomes available. Thanks for your patience! -----
You can read the support thread here. Download YouTube from the App Store at the link below.