Apple Announces iPad Air 3 Repair Program for Blank Screen Issue

Apple has announced a repair program for iPad Air 3 devices that suffer from a blank screen issue.

Apple has determined that, under certain circumstances, the screen on a limited number of iPad Air (3rd generation) devices may go blank permanently. A brief flicker or flash may appear before the screen goes blank. Affected devices were manufactured between March 2019 and October 2019. Apple or an Apple Authorized Service Provider will service eligible devices, free of charge.

To get your device serviced contact an Authorized Service Provider, visit an Apple Retail Store, or call Apple Support.


This repair program covers affected iPad Air (3rd generation) devices for 2 years after the first retail sale of the unit.

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