FCC Seeks to Mandate 60-Day Mobile Phone Unlocking Requirement
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Posted July 20, 2024 at 5:18pm by iClarified
The Federal Communications Commission (FCC) has proposed a rule requiring mobile service providers to unlock customers' mobile phones within 60 days of activation. This new rule aims to simplify the process for consumers to switch mobile providers and is expected to increase competition in the marketplace.
For too long, consumers have faced confusing and disparate cell phone unlocking policies. This lack of consistency across carriers means some consumers can unlock their phones with relative ease, while others face significant barriers. It also means certain carriers are subject to mandatory unlocking requirements while others are free to dictate their own. This asymmetry is bad for both consumers and competition. By proposing a uniform 60-day unlocking policy, we're leveling the playing field for competition and empowering consumers. With an unlocked handset, consumers can choose the carrier that offers them the best value. But, a consistent unlocking policy isn't just good for consumers. For carriers, it'll better reward those offering the most innovative, affordable products and services.
"It is time to end them once and for all. You bought your phone, you should be able to take it to any provider you want," says FCC Chairwoman Jessica Rosenworcel. "Some providers already operate this way. Others do not. In fact, some have recently increased the time their customers must wait until they can unlock their device by as much as 100 percent. Enough. We can put in place a nationwide standard because it is in the best interest of consumers and competition. So today we propose that all mobile wireless service providers unlock phones 60 days after the device is activated and we seek public comment on doing so. This is simple. This is clear. This is how we build a digital future that works for everyone."
Key Points of the Proposal • Uniform Unlocking Requirement: All mobile service providers would need to unlock phones within 60 days of activation. • Consumer Flexibility: Easier switching between providers, increasing consumer choice. • Market Competition: The rule is expected to foster greater competition among service providers. • Secondary Market Impact: Increased availability of unlocked phones could benefit smaller providers, new entrants, and resellers.
The Notice of Proposed Rulemaking seeks public comment on several aspects of the proposal, including whether the unlocking requirement should apply to existing service contracts or only to future contracts. Additionally, the FCC is requesting input on the potential impact of the 60-day unlocking requirement on service providers' incentives to offer discounted phones for postpaid and prepaid plans.