iPhones With Aftermarket Batteries Now Eligible for Repair at Apple Stores and Authorized Service Providers

iPhones with aftermarket batteries installed by third-party repair shops are now eligible for service at Apple Stores and Apple Authorized Service Providers, reports MacRumors. The site obtained an internal document confirming the change after it was first reported by iGen.fr.

This is significant news for iPhone repairs, as the Genius Bar and AASPs were previously instructed to deny service of any kind for an iPhone with a third-party battery, regardless of the circumstances.

Service technicians are instructed to ignore the battery and continue as normal if the repair is unrelated. If the repair is related to the battery, it can be replaced with an official Apple battery for the standard fee.


Before beginning any repairs the aftermarket battery should be drained to less than 60%. If the iPhone's battery tabs are broken or missing, or there is excessive adhesive, the entire phone can be replaced for only the cost of a battery replacement, at the technician's discretion.

MacRumors says the new guidelines went into effect last Thursday and should apply worldwide. Apple is still refusing repairs on devices with other third-party parts including logic boards, enclosures, microphones, Lightning connectors, headphone jacks, volume and sleep/wake buttons, TrueDepth sensor arrays, and others.

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[iFixit]