Samsung Announces Update That Will Brick All Galaxy Note 7 Devices in America, Verizon Refuses to Release It
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Posted December 10, 2016 at 2:36am by iClarified
Samsung has announced an update that will brick all Galaxy Note 7 smartphones in America. The Galaxy 7 smartphone was discontinued and recalled for being a fire hazard.
Consumer safety remains our highest priority and we’ve had overwhelming participation in the U.S. Note7 Refund and Exchange Program so far, with more than 93 percent of all recalled Galaxy Note7 devices returned. To further increase participation, a software update will be released starting on December 19th that will prevent U.S. Galaxy Note7 devices from charging and will eliminate their ability to work as mobile devices. If you have not yet returned your device, you should immediately power it down and contact your carrier to obtain a refund or exchange.
While Samsung thinks that bricking all Galaxy Note 7 devices is in the best interests of safety, not all carriers agree. Verizon is refusing to push the update out of concern for customers.
Today, Samsung announced an update to the Galaxy Note 7 that would stop the smartphone from charging, rendering it useless unless attached to a power charger. Verizon will not be taking part in this update because of the added risk this could pose to Galaxy Note 7 users that do not have another device to switch to. We will not push a software upgrade that will eliminate the ability for the Note 7 to work as a mobile device in the heart of the holiday travel season. We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation.
Sprint is planning to wait until after the holidays and will release the update on January 8th. AT&T is waiting until January 5th and T-Mobile will push the update on December 27th.
If you have a Galaxy Note 7, we strongly recommend you power it down and get rid of it as soon as possible.
Well, that should have been Verizon, but you catch my drift. If they aren't going to brick the phones, they should at least limit its use and BOLDLY tell me what to do!
At least Samsung is doing it in front of people, not like apple bricking people phone with faulty updates and not being responsible upfront. Apple need to learn something here.
Don't companies offer a free trade for the galaxy note 7? They should offer a free trade in and have Samsung pay for it. This way they can push the brick immediately. It's not their fault some customers are stubborned and out themselves and others' safety at risk. Verizon is not really concerned for their customers. It's concerned about not having to give a free replacement and wants them to have ml eh for their deposit of a new one.
They're refusing to release it in case someone has an emergency, they should release an update limiting it to Talk and Text keeping the contacts app available and removing the play store and availability to install apps from unknown sources. This was it becomes a simple feature phone so that people can still contact people in case of emergency.