Samsung Officially Halts Sales and Exchanges of Galaxy Note 7, Asks Customers to Stop Using It

Samsung has officially announced that it is halting sales and exchanges of the exploding Galaxy Note 7. The announcement comes after a recall which did little to stop the smartphone from catching fire.

As reports of replacement devices catching fire began adding up, AT&T and T-Mobile stopped sales of the phone.

Here's what Samsung said today:


We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.

We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.

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