T-Mobile Warns It Could Lose Customers to the iPhone 4S

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Posted November 10, 2011 at 1:51pm by iClarified

In its earnings report yesterday, T-Mobile USA warned that it could see a rise in churn as contract customers leave for the iPhone 4S, reports AllThingsD.

T-Mobile USA is the only national carrier without the iPhone which spells trouble for its holiday quarter. For the third quarter, T-Mobile added 126,000 customers, down from 137,000 a year ago.

"Earnings improved as we continued to focus on making smartphones affordable to all Americans through our unlimited Value plans, improvements to our 4G network, and an expanding portfolio of 4G devices," T-Mobile USA CEO Philipp Humm said in a statement. "Discipline on the cost side contributed to year-on- year margin improvement, while postpay churn, in particular related to the iPhone 4S launches by competitors, will continue to be an area of concern."

T-Mobile Warns It Could Lose Customers to the iPhone 4S

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Jay - November 10, 2011 at 6:25pm

I jumped ship of TMo in August 2010

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No more! - November 11, 2011 at 2:26am

Switching the wife to AT&T 4s after TMO added pay per use web without authorization last month! Apparently they did this to everyone.

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Snowtrooper1966 - November 10, 2011 at 3:40pm

Count me as one less tmobile customer. I bailed for the Sprint 4S, sick of edge speeds on my tmobile 3GS iPhone.

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vix - November 10, 2011 at 4:20pm

don't you think the 4s(faster processor) on tmobile with E with be just as fast as sprint 3g? rumors that sprint 3g on phone is SLOW...

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Snowtrooper1966 - November 10, 2011 at 9:35pm

@vixter: I got the 64 GB 4S subsidized from Sprint for 399. Couldn't have done that with tmobile. I also have 100 more shared minutes and am paying 20 less than I was with tmobile. Yes, many Sprint 4S users have reported a fraction of advertised minum Sprint speeds. I'm lucky, as I typically get at least the bottom to mid of said spectrum.

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vixster - November 11, 2011 at 12:44am

@baxster, the unlock phone works on TM Edge! Not 3g, however, we know Edge is POKEY..

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BTheG - November 10, 2011 at 3:21pm

I'm getting sprint when iPhone 5 comes ive have every iPhone with AT&T they upgraded ( feels like a downgrade to me) my unlimited Internet on 3 lines for supposed tethering from 30 to 45 and 4 fb limited

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