November 14, 2024

EU Calls on Apple to End Geo-Blocking on Media Services

Posted November 12, 2024 at 5:15pm by iClarified · 902 views
Following an investigation, the European Commission has notified Apple of several potentially prohibited geo-blocking practices on certain Apple Media Services, including App Store, Apple Arcade, Music, iTunes Store, Books and Podcasts.

The Consumer Protection Cooperation (CPC) Network has requested that Apple align its practices with the EU's anti-geo-blocking rules. It found a number of limitations on Apple Media Services which, according to the network's assessment unlawfully discriminate European consumers based on their place of residence.

Consumers purportedly face limitations when it comes to:

● Online access: Apple Media Services have a different interface for different countries in the EU/EEA. In the app version of these services, consumers are only allowed to access the interface made for the country where they have registered their Apple account and face significant challenges when attempting to change this, which is not allowed under EU's anti-geo-blocking rules.
● Payment methods: When making paid purchases on Apple Media Services, consumers are only allowed to use means of payment (such as a credit/debit card) issued in the country where they registered their Apple account.
● Downloading: Since App Store does not allow consumers to access the version of another EU/EEA country, consumers are not allowed to download the apps offered in other countries. Consumers should be able to download apps offered in other EU/EEA countries when they travel to or temporarily stay in that country.

Apple has been given one month to reply to the CPC Network's findings and propose commitments on how they will address the identified geo-blocking practices. If Apple fails to address the concerns raised by the CPC Network, national authorities can take enforcement measures to ensure compliance.

More details at the link below...

Read More