Apple has announced an iPhone 14 Plus Service Program to address an issue with the rear camera.
Apple has determined that the rear camera on a very small percentage of iPhone 14 Plus devices may exhibit no preview. Affected devices were manufactured between April 10, 2023 to April 28, 2024.
If your iPhone 14 Plus has exhibited this issue, you can use the serial number checker here to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.
Service Process
To have your iPhone 14 Plus serviced, you can find an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support to arrange mail-in service via the Apple Repair Center. Before service, back up your iPhone to iCloud or your computer.
Note: If your iPhone 14 Plus has any damage which impairs the ability to complete the repair, such as a cracked back glass, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
Additional Information
● Apple may restrict or limit repair to the original country or region of purchase.
● This worldwide Apple program does not extend the standard warranty coverage of the iPhone 14 Plus.
● If you believe your iPhone 14 Plus was affected by this issue, and you paid to have your rear camera repaired, you can contact Apple about a refund.
● The program covers eligible iPhone 14 Plus for three years after the first retail sale of the unit.
More details at the link below...
Read More
Apple has determined that the rear camera on a very small percentage of iPhone 14 Plus devices may exhibit no preview. Affected devices were manufactured between April 10, 2023 to April 28, 2024.
If your iPhone 14 Plus has exhibited this issue, you can use the serial number checker here to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.
Service Process
To have your iPhone 14 Plus serviced, you can find an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support to arrange mail-in service via the Apple Repair Center. Before service, back up your iPhone to iCloud or your computer.
Note: If your iPhone 14 Plus has any damage which impairs the ability to complete the repair, such as a cracked back glass, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
Additional Information
● Apple may restrict or limit repair to the original country or region of purchase.
● This worldwide Apple program does not extend the standard warranty coverage of the iPhone 14 Plus.
● If you believe your iPhone 14 Plus was affected by this issue, and you paid to have your rear camera repaired, you can contact Apple about a refund.
● The program covers eligible iPhone 14 Plus for three years after the first retail sale of the unit.
More details at the link below...
Read More