September 29, 2024

Apple Expands Self Service Repair Diagnostics to Europe

Posted June 26, 2024 at 2:40pm by iClarified · 2725 views
Apple has announced that Self Service Repair Diagnostics are now available in Europe.

Apple Diagnostics for Self Service Repair — a software tool that enables users to troubleshoot issues — is now available in 32 European countries, including the U.K., France, Germany, and the Netherlands. Launched in the U.S. in December 2023, Diagnostics gives users the same ability as Apple Authorized Service Providers and Independent Repair Providers to test products for optimal parts functionality and performance, and it helps identify which parts may need repair. With this expansion, Apple Diagnostics for Self Service Repair now supports iPhone, Mac, and Studio Display models in 33 countries and 24 languages.

Apple Diagnostics can help you better understand whether your product needs repair. You'll need to begin a diagnostics session on a second product to check the status and performance on the device that may need repair. After beginning the session and following the onscreen prompts, the tool will determine whether your products need repair and which parts need to be replaced.

Notably, Apple has also released a new whitepaper explaining the company's principles for designing for longevity — a careful balance between product durability and repairability. You can check out some of the equipment Apple uses to test iPhone durability here.

Self Service Repair currently supports 42 Apple products, and now includes MacBook Air models powered by M3. Next year, Canada will become the 34th country in which Apple offers Self Service Repair.

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