September 8, 2024

Users Complain That New iPhone 15 Pro Gets Too Hot

Posted September 28, 2023 at 5:08pm by iClarified · 8492 views
An increasing number of users are complaining that their new iPhone 15 Pro gets too hot. There are numerous reports on X and on reddit from customers concerned about the issue.

X user @itz_mohitverma writes, "The natural titanium iPhone 15 Pro gets extremely hot, so much so that it becomes difficult to hold. Furthermore, it heats up after just a 2-minute FaceTime call or when scrolling through reels for 8-10 minutes. This is a new issue for me, as I've never encountered this with any previous phone."

Reddit user @money4meduh writes, "Whatever I do from watching a video on youtube to browsing internet, makes my iPhone 15 pro max get hot. Do you have same experience? I'm thinking about returning it and get iPhone 15 plus!"

Reddit user @refused9150 says it gets too hot to keep in a pocket.

"It gets so hot that I'm afraid to touch it and it hurts my leg in my pocket. I've heard very supports of it being hot while charging or on social media but that's not the case of me, my phone is actually cool to the touch when browsing and only slightly warm all charging. After five minutes of being on the phone my phone is piping hot so I took it to Work and I decided to catch just how hot it was on camera. Here is the back of my phone which is pretty difficult to get a reading on because it's so light and reflective, but it reaches 108°F."

In a report today, Bloomberg report Mark Gurman suggests that perhaps it could be the intensive setup process users go through when getting a new device.

The issue could be caused or compounded by the iPhone setup process. When users get a new phone, re-downloading all of their apps, data and photos from iCloud can be a long and processor-intensive procedure. Some users say they believe the issue could also be triggered by certain apps running in the background, such as Instagram or Uber.

Analyst Ming-Chi Kuo has also weighed in on the issue, saying that it has nothing to do with the 3nm chip, but could have to do with redesigned thermals.

My survey indicates that the iPhone 15 Pro series overheating issues are unrelated to TSMC's advanced 3nm node. The primary cause is more likely the compromises made in the thermal system design to achieve a lighter weight, such as the reduced heat dissipation area and the use of a titanium frame, which negatively impacts thermal efficiency.

Kuo expects Apple to address the issue with a software update; however, he notes that it could affect future sales if not resolved.

It's expected that Apple will address this through software updates, but improvements may be limited unless Apple lowers processor performance. If Apple does not properly address this issue, it could negatively impact shipments over the product life cycle of the iPhone 15 Pro series.

Let us know if you're experiencing the same issue with your iPhone 15 Pro in the comments and please download the iClarified app or follow iClarified on Twitter, Facebook, YouTube, and RSS for updates on the situation.