For the second year in a row, Apple Card and issuer Goldman Sachs topped the charts in the Midsize Credit Card Issuer segment of the annual J.D. Power U.S. Credit Card Satisfaction Study with a score of 843. TD Bank (808) ranks second. Fifth Third (806), PNC (806) and Regions Bank (806) each rank third in a tie.
Apple notes that Goldman Sachs also ranked highest across all of the surveyed categories in the Midsize Credit Card Issuer segment for the second straight year, including interaction, credit card terms, communication, benefits and services, rewards, and key moments.
“Enhancing our customers’ lives is at the heart of what we do, so we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet. “We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools and award-winning customer satisfaction to our Apple Card users.”
“As we continue to serve more and more people, we are thrilled to once again be recognized by our customers and J.D. Power as No. 1 in customer satisfaction among midsize credit card issuers,” said Peeyush Nahar, Goldman Sachs’s global head of Consumer Business. “We look forward to continuing to work with our partners at Apple to deliver valuable, consumer-centric products that provide an award-winning customer experience.”
Check out the full report at the link below...
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Apple notes that Goldman Sachs also ranked highest across all of the surveyed categories in the Midsize Credit Card Issuer segment for the second straight year, including interaction, credit card terms, communication, benefits and services, rewards, and key moments.
“Enhancing our customers’ lives is at the heart of what we do, so we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet. “We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools and award-winning customer satisfaction to our Apple Card users.”
“As we continue to serve more and more people, we are thrilled to once again be recognized by our customers and J.D. Power as No. 1 in customer satisfaction among midsize credit card issuers,” said Peeyush Nahar, Goldman Sachs’s global head of Consumer Business. “We look forward to continuing to work with our partners at Apple to deliver valuable, consumer-centric products that provide an award-winning customer experience.”
Check out the full report at the link below...
Read More