Apple is finally planning to repair Face ID on iPhones without replacing the entire device, according to an internal memo seen by MacRumors.
Apple said authorized technicians will soon have access to a new TrueDepth Camera service part containing all Face ID and front camera modules, allowing for same-unit repairs. Apple said the move will help to reduce the number of whole-unit repairs completed, as part of the company's commitment to reduce the carbon footprint of its products.
Hopefully, these new Face ID repairs will cost less than a whole-unit replacement; however, the memo did not provide any pricing information.
Although Apple launched Face ID on the iPhone X, it appears that only the iPhone XS and newer will qualify for the new service part. Apple Store and Apple Authorized Service Providers will use a diagnostic tool called Apple Service Toolkit to determine if a device qualifies for same-unit Face ID repair instead of a whole-unit repair or 'iPhone Rear System' repair.
Please download the iClarified app or follow iClarified on Twitter, Facebook, YouTube, and RSS to be notified when the new repair capability is in place.
Apple said authorized technicians will soon have access to a new TrueDepth Camera service part containing all Face ID and front camera modules, allowing for same-unit repairs. Apple said the move will help to reduce the number of whole-unit repairs completed, as part of the company's commitment to reduce the carbon footprint of its products.
Hopefully, these new Face ID repairs will cost less than a whole-unit replacement; however, the memo did not provide any pricing information.
Although Apple launched Face ID on the iPhone X, it appears that only the iPhone XS and newer will qualify for the new service part. Apple Store and Apple Authorized Service Providers will use a diagnostic tool called Apple Service Toolkit to determine if a device qualifies for same-unit Face ID repair instead of a whole-unit repair or 'iPhone Rear System' repair.
Please download the iClarified app or follow iClarified on Twitter, Facebook, YouTube, and RSS to be notified when the new repair capability is in place.