November 22, 2024

Apple Extends Return Period to 14 Days After Stores Reopen

Posted March 16, 2020 at 5:20pm by iClarified · 4208 views
Apple has announced an extended return period for its products due to the closure of its retail stores across the world.

In an FAQ on its website, Apple says that returns will be accepted up to 14 days after stores reopen...

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Q: My local Apple Store is closed. When will it reopen?

A: Out of concern for the safety of our customers and employees, Apple has closed all retail stores outside of Greater China through March 27. Please check http://www.apple.com/retail for the latest on Store Operating hours.

Q: I want to return a product I recently purchased but the 14-day return period will end before March 28—what should I do?

A: Don’t worry. We’ll accept your return up to 14 days after we reopen.*
*Exclusions: Contracted iPhones (US, CA, JP, AU); Carrier financing (US only); Trade-in devices (value of device can be given in form of gift card)
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Apple also notes that pick up orders can still be picked up until 5:00pm today. If you need a repair, visit https://support.apple.com/repair.

More details at the link below!

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