November 23, 2024

Apple Suspends Siri Grading Globally to Address Privacy Concerns

Posted August 2, 2019 at 1:59pm by iClarified · 13493 views
Apple is suspending Siri grading globally following a report that contractors working on Siri regularly hear confidential information including medical details, drug deals, and sexual encounters.

The report was a shock to users, many of which did not realize that Apple had workers listening to their interactions with Siri.

Apple says that less than 1% of activations are reviewed by humans, a number which is still quite high. Google says 0.2% of its audio snippets are reviewed.

Today, Apple announced it will conduct a thorough review of its Siri grading efforts and will introduce a new toggle that lets users opt out.

“We are committed to delivering a great Siri experience while protecting user privacy,” Apple said in a statement to TechCrunch. “While we conduct a thorough review, we are suspending Siri grading globally. Additionally, as part of a future software update, users will have the ability to choose to participate in grading.”

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