December 23, 2024

Apple Says Slightly Bent iPad Pro is Normal, Not a Defect

Posted December 20, 2018 at 3:47am by iClarified · 19475 views
Apple has confirmed that iPad Pro customers may notice a slight bend in their tablets but says this is normal and not a defect.

The company tells The Verge that the bend is a side effect of the manufacturing process and shouldn't worsen over time or have a negative effect on the iPad's performance. Apparently, the bend results from a cooling process involving the metal and plastic components of the iPad Pro during manufacturing.



Since the launch of Apple's new iPad Pros, there have been numerous reports and videos demonstrating how easy it is to bend them. However, some users have claimed their iPads were bent out of the box, a story The Verge has confirmed first hand.

I can personally vouch for that: my 11-inch iPad Pro showed a bit of a curve after two weeks. Apple asked if I would send it their way so the engineering team could take a look. But the replacement 11-inch iPad Pro I received at Apple’s Downtown Brooklyn store exhibited a very slight bend in the aluminum as soon as I took off the wrapper.

Apple says that concerns over the iPad Pro's structural rigidity are unfounded and it stands by its product. However, a bent iPad Pro (no matter how slight) does not line up with Apple's typical attention to detail and could potentially cause issues down the road (e.g. touch disease).

Does your new iPad Pro have a slight bend? Let us know if you think this is real problem in the comments!


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[via MacRumors]