Angry Customer Smashes Over $50,000 Worth of Product in Apple Store [Video]

POST

MAIL

Posted September 30, 2016 at 4:38pm by iClarified

Check out this video of an angry customer smashing over $50,000 of iPhones and other products in an Apple Store in Dijon, France.

The customer was reportedly upset that Apple refused to honor his warranty for two years as required by EU law. He can be seen calming smashing iPhones with a steel ball in the video below.

After leaving the Apple Store, the customer was detained by mall security and he was eventually taken into police custody.

Take a look at the video footage below!

[via iPhonote] [via 9to5Mac]

Follow iClarified

Add Comment

Would you like to be notified when someone replies or adds a new comment?

Yes (All Threads)

Yes (This Thread Only)

Notifications

Would you like to be notified when we post a new Apple news article or tutorial?

Yes

Comments (65)

You must login or register to add a comment...

Add Comment

Blackapino - October 3, 2016 at 7:08pm

I'd make him pay for EVERY device that was broken, damaged or otherwise unusable to the Public. I bought my iPhone6 and then switched to the 6+ all with in the 2 years and would expect it to be about $220 trade-in since the Phone is 2 years old.

Reply · Like

gamerscul9870 - October 3, 2016 at 3:36pm

Maybe that's why it's called a deal. Maybe it's a phone trade-in. Maybe the phones released a year ago are getting cheaper because new models.

Reply · Like

clown - October 3, 2016 at 1:33pm

Those are retail prices anyways who knows the real true cost

Reply · Like

Exactly - October 3, 2016 at 1:12pm

the customer is always right - [exits room quietly]

Reply · Like

iphone229 - October 3, 2016 at 4:47am

Savage

Reply · Like

RobertsH - October 3, 2016 at 12:35am

So many angry people on this board and in the Apple Store. If he smashed 15 phones and one MacBook Air, the actual loss to Apple was about 15 x $500 + (1 x $1000) — or about $8500, which is a long way from $50,000. Exaggerative headlines are not journalism.

Reply · Like

ShadowOne - October 3, 2016 at 11:18am

Actually he smashed more than just those iphones and the macbook air. Look at the background and you'll see 4 smashed imacs as well so apparently the guy started smashing things way before the video was recorded.

Reply · Like

SpeakLogic - October 2, 2016 at 6:49pm

that's pocket change for them. They have around 200 Billion in cash reserves, seriously no sympathy for Apple!! Customers lives matter!!!

Reply · Like

gamerscul9870 - October 3, 2016 at 12:58am

There is sympathy for the company that continues to shape our lives and is one of the most life saving ones I consider. Company lives matter to. They care about me all the time because I show how much ai care about them!

Reply · Like

Anthony Thompson - October 2, 2016 at 3:31pm

WhereTF were the Police?

Reply · Like

SayingWhatEveryonesThinking - October 2, 2016 at 3:29pm

After paying for his crime, this guy will later purchase a Samsung...and it will explode in his pants.

Reply · Like

Billy - October 2, 2016 at 9:08pm

As a result, that will cause him no harm.

Reply · Like

clown - October 2, 2016 at 2:09pm

I agree should in Jail.

Reply · Like

clown - October 2, 2016 at 1:14pm

They have to prove the JB was the cause the of problem. Just like when you modify your vehicle. If they can not prove that your modifications caused the problems they have to fix it. The documents can claim what ever they want, . They have to legally fix a vehicle , if they can not prove your modifications caused the problems . They would and should loose a court case if they can prove it.

Reply · Like

Kornmehl - October 2, 2016 at 1:55pm

Not to throw his ass in jail, they don't have to prove anything.

Reply · Like

take it to the man - October 2, 2016 at 8:26am

I'm so unhappy with my ford focus. its only got 90,000 miles on it and the dealership won't give me my money back. I'm gonna smash every car on the lot. sounds stupid anyway you look at it.

Reply · Like

clown - October 3, 2016 at 3:54am

99,000 better then getting LEMON

Reply · Like

gamerscul9870 - October 1, 2016 at 11:50pm

I'm on the same level with you JulieJ. I'm still pleased based on my experience and the customers like me like they express helping like it's that Important.

Reply · Like

Unreal Tournament - October 1, 2016 at 11:48pm

Please,waiting for others to follow,it's about time for an Apple revolution.Yes let's go crazy on AppleShit.The begining of an Applecolypse.People let's do it,what store is next,RAMPAGE on Apple Now

Reply · Like

iamdash - October 1, 2016 at 11:45pm

i totally agree with you PaulieP...i love apple to the bone...but we customers aint pleased anymore, stock holders matters i guess

Reply · Like

Eric5656 - October 1, 2016 at 10:35pm

I will do the same. This guy is a god. Good for standing up to corporate greed.

Reply · Like

gamerscul9870 - October 1, 2016 at 4:11pm

I disagree with you. Go ahead and call me a sheep, but I actually once tried ApleCare with a bricked phone replacement and it al, worked fine. If Apple could care less, it defeats the purpose of having a Genius Bar to begin with, or to be clear, Apple employees who help walkthrough the way their products are used. I even once tried to reset my security questions and even that worked out to and if it wasn't for scheduling a call from Apple support, I would have been f**ked from spending money on my account for the rest of my life.

Reply · Like

clown - October 1, 2016 at 2:55pm

The fact this continued what appears for some length of time is bizarre. There is a time to be polite and not polite. They security should have clearly intervened, unless the person appears to be known and bitter.

Reply · Like

Adam - October 1, 2016 at 3:48am

No biggie, either 1) the store has insurance, 2) they aren't broken and/or unrepairable. If the store burned down, it would not matter. Apple has billions.

Reply · Like

Stealther - October 1, 2016 at 2:17am

Brave soul!

Reply · Like

More Comments

Recent. Read the latest Apple News.

RECENT

iOS Growth Stalls in 2024 Amid Global Smartphone Market Rebound [Report]

Brazil Orders Apple to Lift In-App Purchase Restrictions Within 20 Days or Face $43K Daily Fines

Mercedes-Benz Announces Release of New Apple Watch App

DJI Unveils Compact 'DJI Mic Mini' Wireless Microphone [Video]

Samsung Galaxy S25 Ultra Allegedly Leaked [Video]