A new class action lawsuit filed against Apple today claims the company does not properly inform users of how much storage space its new operating system (iOS 8) occupies after updating.
The suit, which was filed Tuesday, claims that iOS 8 can take up as much as 23.1% of advertised storage capacity on Apple devices, and that Apple does not inform users of the storage constrain when purchasing or updating. The plaintiffs are seeking damages and changes to Apple's policies and hope to represent the "sweeping classes" of users who upgraded to iOS 8.
Plaintiffs also believe Apple exploits the storage constrains in order to push more iCloud subscriptions when people run out of space.
Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding
“We feel that there are a substantial number of Apple consumers that have been shortchanged, and we’ll be pursuing the claims vigorously,” said William Anderson, a lawyer at Cuneo Gilbert & Laduca.
The report notes that Apple and other tech companies have faced similar cases over informing customers about storage space and preinstalled software. Apple successfully defended itself from a similar case back in 2012 that alleged the company misled customers over product storage space.
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The suit, which was filed Tuesday, claims that iOS 8 can take up as much as 23.1% of advertised storage capacity on Apple devices, and that Apple does not inform users of the storage constrain when purchasing or updating. The plaintiffs are seeking damages and changes to Apple's policies and hope to represent the "sweeping classes" of users who upgraded to iOS 8.
Plaintiffs also believe Apple exploits the storage constrains in order to push more iCloud subscriptions when people run out of space.
Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding
“We feel that there are a substantial number of Apple consumers that have been shortchanged, and we’ll be pursuing the claims vigorously,” said William Anderson, a lawyer at Cuneo Gilbert & Laduca.
The report notes that Apple and other tech companies have faced similar cases over informing customers about storage space and preinstalled software. Apple successfully defended itself from a similar case back in 2012 that alleged the company misled customers over product storage space.
Read More