If You Want Apple Maps to Improve, Report a Problem

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Posted September 25, 2012 at 12:35am by iClarified

Apple's new Maps application has been widely criticized for inaccurate data, here's how you can help improve it.

If you find an inconsistency with maps, either drop a pin or select the location's pin and tap the blue arrow. Scroll to the bottom of the page and tap the Report a Problem button.

Here you can choose to report that 'Information is incorrect', 'Pin is at incorrect location', 'Place does not exist', or report a different issue using the 'My problem isn't listed' option.

For example, in the images below you can see that we reported a minor issue with the location of the Apple Store Masonville. We were able to drag the pin pointing to the location of the store from a bus stop to its correct location.

Hopefully with the help of users and the company's aggressive hiring, Apple Maps will soon become usable.

If You Want Apple Maps to Improve, Report a Problem

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p pee - September 26, 2012 at 7:10am

i've come to the conclusion that the maps are correct. it is just that buildings, parks, etc were not built in the correct places as apple would have wanted them.

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john - September 26, 2012 at 7:01am

Try locating the Sydney Apple Store. It is in the wrong corner! Apple can't even get their store location right.

The T - September 25, 2012 at 10:43pm

There are a number of good apps to supplement the built-in Apple maps. A pretty good free one with turn-by-turn voice navigation is Mapquest. Also, Bing and Google maps work pretty well from the browser. This really isn't a reason not to buy the iPhone.

P See - September 25, 2012 at 10:39pm

Testing in my area - the maps are just fine - and way better than my experience with the turn by turn in Android. Google might have better maps overall, but the turn by turn was really awful in my Android phone. Could hardly understand the synthetic voice - and it often told me to turn after I already passed the turn. Maybe the phone was to blame more than Android - I don't know. But I do know the Apple navigation features are way more polished (just need some polishing on the data).

no_ma'am - September 25, 2012 at 5:48pm

Maps is the most used app on my iPhone. I will avoid the iPhone 5 and IOS6 because of Apple Maps.

Scott - September 25, 2012 at 1:05pm

Apple maps is proof that Steve Jobs is dead.

Ab08 - September 25, 2012 at 6:50am

I'm not getting paid to beta test and QA, Apple. you're one of the most richest companies in the country, so it's not like you can't afford to make something of quality. Get it together already.

MaKI - September 25, 2012 at 11:37am

LoL, You have been beta tester to GOOGLE for 10 Years (Beta Gmail, Beta Maps, Beta GDrive, Beta everything) even when it was always written there, you were not realising it :-) It is time to change it, one day you realize that only maps we have are google maps???? No way! Apple was wrong to release it now, they should wait till the maps will be finished, but I can understand that every year Google is moving forward, everyone else is losing the oportunity to be a competitive ... Show me better maps..., than google maps. There are no other maps. There was Garmin, TomTom ... where are they today? So for Apple it means "now or never". But why should I buy iPhone when it is full of GOOGLE products? :-) I can buy Android. Its map applications is far better than it ever was on iPhone. Since 2007 there was (except StreetView) - NO IMPROVEMENT ... BlackBerry, Nokia, Android - Those had more capapabilities and features than iPhone, regarding Google Maps. I think it was logical decission, even if Apple might lose milions of customers, give them a chance, otherwise in near future, you will be upset same way with Android, like you are now with Windows!!! And there won't be anything else available. Just show me what we currently have : ---------------------------------------------------------------------- Bing Maps = Ugly, Buggy, Missing Placec - not usable in Europe! TomTom Maps = iOS6 Maps - Ugly and Buggy, Missing places! NavTeq = Garmin, Nokia, BMW and others = Ugly!!! ---------------------------------------------------------------------- If the maps are only poing of your interest then go and buy Android ... There is currently nothing better than Google Maps! Even NASA don't have better maps! How is that possible?

LOLOLOLOL - September 26, 2012 at 4:56am

I have no qualms on their decision to shift the map application in house and it makes perfect sense as far as their business is concerned. But in this case, this is clearly done against the gross detriment of user's experience. They should have made sure that their own map can bring at least at par with Google map's capability before going public. I double Apple is short of cash to accomplish this. Why the rush? At any rate, one less reason for me to update to iOS6 (aside from jailbreak)

BrawlBro1 - September 25, 2012 at 6:25am

I might as well do the honor of reporting the app being the problem.

Simon V - September 25, 2012 at 5:54am

Aha! The earlier mistakes may have been deliberate mis-corrections by apple's rivals..... :-D

zetaprime - September 25, 2012 at 4:21am

What was the rush to drop Google Maps and replace it with something that was nowhere near ready? Very un-Apple like to give us such sub-standard software. And the gall they have to ask the users to help like it was some sort of crowd-sourced amateur project.

miha - September 25, 2012 at 5:52am

well they license of google maps were expired so they had to do it so fast, or be stuck with google maps probably for about a 5 years, and as you know they have problems with andorid so they didnt want to be google sheeps for another five years or so. thats why they removed youtube app and google map app, why to pay licensing fees to a evil copycat company. for using google search as default in safari, google is paying to apple. i dont say, apple should spend their billions on more researches but maybe they are prepaired for hard times when they lose their customers.

JR72 - September 25, 2012 at 6:50am

Ah c'mon. These are huge companies we're talking about. They know (or should know) when licences are going to expire and be able to plan round that. It's not like some guy in charge of map apps in Apple woke up one monday morning and realised that their google maps licence was about to expire that week....

miha - September 25, 2012 at 9:59am

well still if you read gizmodo article about maps, google maps had their problems too. do you think that maps can be made in matter of weeks? google maps are 7 years old, 7 years of refining. and if you read any rumors you could see that half year ago they started to talk about apple own maps. so how did they beta test maps other that with ios6 betas? i think that they thought maps would be easier task to do, but now when they see their problems they recruting google maps enginers.

TheCondor - September 25, 2012 at 3:55am

Yep it's called a dividend.

Tod Young - September 25, 2012 at 2:35am

The Apple MAPs are staffed. It like I'm back in the dark ages using a 1 gen GPS.

Steve - September 25, 2012 at 1:53am

Masonville Mall! Man, I miss that place

abcdefgh - September 25, 2012 at 12:53am

Apple maps are really disappointing. Here in Santiago, they aren't even updated. They show some building that don't even exist anymore.

miha - September 25, 2012 at 5:43am

well i did as this article suggest in first ios6 beta and in second beta in less then about a week maps in my area were fixed.

Nick - September 25, 2012 at 12:51am

Just because your iPhone 5 was bad doesn't mean that everyone's is bad and everyone should return it. For example, I've had absolutely no problems with my iPhone 5, and I have yet to even hear a news article or story that there are any wide spread problems. It sucks you had problems with yours, but don't automatically assume that everyone's is bad cuz you got a bad one, they're electronics, far from perfect.

King - September 25, 2012 at 12:44am

Any 1 that is thinking of buying an iPhone5... Don't buy it yet, wait a month cuz it has some hardware problems. I just returned mine

LOLOLOLOL - September 25, 2012 at 12:38am

You sold your firstborn child to buy an iPhone and suddenly you became an unwitting beta tester! LOL