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Tim Cook Says New SVP of Retail John Browett Was 'The Best By Far'

Tim Cook Says New SVP of Retail John Browett Was 'The Best By Far'

Posted February 1, 2012 at 4:35pm by iClarified
Apple CEO Tim Cook has reportedly replied to an email voicing concerns over the company's selection for its new Senior Vice President of Retail, John Browett.

Tony Hart emailed Cook after hearing that Browett was named as Ron Johnson's replacement. He, like many other online commentors, noted that the Dixons Retail stores that Browett headed up are notorious for their poor customer service and customer experience.

Here's what Cook had to say:


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Tony,

I talked to many people and John was the best by far. I think you will be as pleased as I am. His role isn't to bring Dixons to Apple, [it's] to bring Apple to an even higher level of customer service and satisfaction.

Tim
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Read More [via MacRumors]



Tim Cook Says New SVP of Retail John Browett Was 'The Best By Far'
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Yuselis
Yuselis - February 16, 2012 at 11:19pm
I can't get this to work. It works fine on the local mihacne, but when I try to run it through my site after a successful username and password, member.php shows: You must be logged in!and when I comment it out to only write welcome and username it doesn't show a username.
dsa
dsa - February 1, 2012 at 5:53pm
glad to see he's answering emails just like steve did
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