Apple has held a meeting with retail staff to brief them on 'Joint Venture', a new support program for small businesses.
Apple plans to charge $499 for up to 5 users and $99 for each additional user/year, according to a 9to5Mac tipster. The program will offer members priority service at the Genius Bar, the ability to call in and speak to a Genius, loaner computers for repairs that take longer than 24 hours, and new workshops.
I was a the Apple meeting this evening, we had to shut all of our phones off. JoinVenture is a way to keep our Business customers resolved of all problems. It offers OnetoOne-esque features, such as business workshops (from beginning to advance business software/exchange server help). Also, JointVenture allows businesses contact us in case of an emergency. There will be a genius telephone that they can reach a genius member at for personal assistance. If their computer needs to be worked on, for more than 24 hours, we will loan them a computer to use for the time being. Also, we are going to be offering special training for businesses for all employees to come in and attend training seminars on a personal level. I’ll keep you updated the more information I get. This will be rolling out March 2nd. It will also be renewable. And ProCare is gone now.
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Apple plans to charge $499 for up to 5 users and $99 for each additional user/year, according to a 9to5Mac tipster. The program will offer members priority service at the Genius Bar, the ability to call in and speak to a Genius, loaner computers for repairs that take longer than 24 hours, and new workshops.
I was a the Apple meeting this evening, we had to shut all of our phones off. JoinVenture is a way to keep our Business customers resolved of all problems. It offers OnetoOne-esque features, such as business workshops (from beginning to advance business software/exchange server help). Also, JointVenture allows businesses contact us in case of an emergency. There will be a genius telephone that they can reach a genius member at for personal assistance. If their computer needs to be worked on, for more than 24 hours, we will loan them a computer to use for the time being. Also, we are going to be offering special training for businesses for all employees to come in and attend training seminars on a personal level. I’ll keep you updated the more information I get. This will be rolling out March 2nd. It will also be renewable. And ProCare is gone now.
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