Apple may have recently used the built in iOS "kill switch" to remove copies of NDrive from customers devices.
NDrive offered customers 1.8 GB of US map data for only $2.99; however, PhoneNews suggests that they may have not fully licensed the map data used causing Apple to kill the app.
Multiple users, including PhoneNews.com staff, have reported that their copies of NDrive have vanished from both their iOS devices, as well as iTunes Libraries. Apple has stayed silent on the matter, we contacted them before business Monday asking for comment. We have received no response from Apple as of today. To date, no user with a missing copy of NDrive USA has reported an explanation from iTunes Customer Service either.
NDrive Customer Service issued the following statement:
“It has recently come to our attention that customers are experiencing difficulties with our iPhone navigation applications. Accordingly, NDrive acknowledges that our software listed in the Apple iTunes Store have been dissolved until further notice. We are currently working to address and improve the situation in an efficient manner. This issue has been assigned a maximum urgency level as we cannot inquire on the duration of our void from said markets. We are attentively listening and working hard to address all inquisitions submitted.”
If this is Apple's first use of the iOS kill switch it has not informed customers of its use, neither refunded the customers for the purchase.
Update:
Razorianfly reports that they've heard from multiple users who still have NDrive present on both their iPhone and respective computers; thus making it unlikely the kill switch was used.
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NDrive offered customers 1.8 GB of US map data for only $2.99; however, PhoneNews suggests that they may have not fully licensed the map data used causing Apple to kill the app.
Multiple users, including PhoneNews.com staff, have reported that their copies of NDrive have vanished from both their iOS devices, as well as iTunes Libraries. Apple has stayed silent on the matter, we contacted them before business Monday asking for comment. We have received no response from Apple as of today. To date, no user with a missing copy of NDrive USA has reported an explanation from iTunes Customer Service either.
NDrive Customer Service issued the following statement:
“It has recently come to our attention that customers are experiencing difficulties with our iPhone navigation applications. Accordingly, NDrive acknowledges that our software listed in the Apple iTunes Store have been dissolved until further notice. We are currently working to address and improve the situation in an efficient manner. This issue has been assigned a maximum urgency level as we cannot inquire on the duration of our void from said markets. We are attentively listening and working hard to address all inquisitions submitted.”
If this is Apple's first use of the iOS kill switch it has not informed customers of its use, neither refunded the customers for the purchase.
Update:
Razorianfly reports that they've heard from multiple users who still have NDrive present on both their iPhone and respective computers; thus making it unlikely the kill switch was used.
Read More