A MacRumors forum member claims to have heard from Steve Jobs who says there is no reception issue and to 'stay tuned'.
Earlier today I tried calling in to Apple Care to see if I could get a bumper case to help with my reception issues. Nobody I spoke with could help me out. So I decided to send the boss man an email, kiss ass a little bit and see what the result would be. He emailed me back in literally 2 minutes! Here's the email:
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Just wanted to drop you a line and let you know that this is the most amazing phone I've ever owned. Facetime is incredible! Everything is fantastic except the reception issues I've been having. My buddy has the same issue and he called AppleCare and was shipped a free bumper case. I called too, 2 hours and 3 dropped calls later, I was told that nobody is getting free bumpers. Which is strange because I saw my friends email confirmation showing he was getting a free one. I tried to get one on launch day but the store was sold out. Is there anything you or one of your executive escalations people can do? I love everything about the phon eexcept my signal issues. I hope to hear back with good news.
Thanks
Mark
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There is no reception issue. Stay tuned.
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If this correspondence is authentic then perhaps there may be a software issue involved after all...
Read More
Earlier today I tried calling in to Apple Care to see if I could get a bumper case to help with my reception issues. Nobody I spoke with could help me out. So I decided to send the boss man an email, kiss ass a little bit and see what the result would be. He emailed me back in literally 2 minutes! Here's the email:
-----
Just wanted to drop you a line and let you know that this is the most amazing phone I've ever owned. Facetime is incredible! Everything is fantastic except the reception issues I've been having. My buddy has the same issue and he called AppleCare and was shipped a free bumper case. I called too, 2 hours and 3 dropped calls later, I was told that nobody is getting free bumpers. Which is strange because I saw my friends email confirmation showing he was getting a free one. I tried to get one on launch day but the store was sold out. Is there anything you or one of your executive escalations people can do? I love everything about the phon eexcept my signal issues. I hope to hear back with good news.
Thanks
Mark
-----
There is no reception issue. Stay tuned.
-----
If this correspondence is authentic then perhaps there may be a software issue involved after all...
Read More