Apple Warns of Unreliable Bluetooth Performance When USB 3.0 Are Nearby

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Posted January 31, 2013 at 9:15pm by iClarified

Apple has released a new support document that says unreliable Bluetooth wireless performance may occur when USB 3.0 devices are nearby.

Symptoms
Bluetooth enabled keyboards and mice may not pair or connect consistently, or audio from Bluetooth enabled earphones or speakers may be choppy. This can happen if certain external USB 3.0 devices are too close to your Mac.

Resolution
● Try moving external USB 3.0 devices further away from the computer, and away from your external Bluetooth devices. For example, if you think an external USB 3.0 hard drive may be causing an issue, try relocating the device away from your Mac or move it to another side of your Mac.

● Make sure all USB cables are connected correctly. Better shielded USB 3.0 cables may also be helpful.

Apple Warns of Unreliable Bluetooth Performance When USB 3.0 Are Nearby

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Comments (7)

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Sasha - February 11, 2014 at 5:50pm

You sound like a nice person.

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Leggoman - February 1, 2013 at 10:38pm

NOGOODNICK: we will see. But if you read it reports usb3 may affect your mac? That makes me believe the mac cannot shield usb3 from over powering or disrupting the macs Bluetooth signal. so the macs Bluetooth may have a problem with usb3 Bluetooth signal. Usb3 is a standard it should work on any and everything that has usb3 so apple report macs may not work right near usb3 Bluetooth? Ok its not a problem on the mac? apple just wanted to tell the world first your usb3 Bluetooth head sets key boards may not connect to your mac, move it away from your mac it may be better lol . Your holding it wrong, get a bumper, it just works out of the box

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Daniel Batista - February 1, 2013 at 7:14pm

Any wire except optical fiber have inducted electromagnetic camps, USB3.0 have more power that 2.0. I live in a house in Portugal with high tension wires crossing up the house and any bluetooth device in my house works. My wifi network is a router and a repeater in any compartment and 3 in the living room, to have 2 or 3 wifi bars. I have 2 windows pc's, a macbook pro and an ipad in the house, and windows pc's with wifi-a,b,g,n are horible to maintain wifi connections and the mac and iPad are better. I like windows 8 more then mac os x, but apple hardware are much better.

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JustMakeSense - February 1, 2013 at 4:53pm

My windows 8 laptops are experiencing the same issue with Bluetooth. I guess that really throws a wrench into the theory about apple having shitty products.

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henry - February 1, 2013 at 3:02am

they just want to kill usb 3.0 to make people buy thunderbolt

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NoGoodNick - January 31, 2013 at 11:14pm

This is hardly Apple only. This is likely to impact Any USB/Bluetooth device. Blaming Apple for physics problems with independent hardware simply because they were the first to report it is just juvenile.

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Leggoman - January 31, 2013 at 11:05pm

Oh no not another it may not work? What the hell do apples testers do? They don't seen to test much at all. Or is it apple don't give a fcuk and just put stuff out and don't care

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