Apple China Sued for Selling Refurbished iPhones as New

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Posted August 18, 2011 at 4:19pm by iClarified

Apple is being sued for allegedly selling refurbished iPhones as new devices to multiple customers in Beijing, according to People's Daily Online.

Apple stores in Beijing are allegedly selling used iPhones as new ones, as six Beijing consumers raised complaints Wednesday and two filed lawsuits against Apple with the help of a well-known counterfeit goods crusader. Six consumers who recently bought iPhones in Apple stores at Xicheng district's Xidan Joy City and Chaoyang district's Sanlitun, and some other authorized dealers, found their phones have a shorter warranty than the normal one year.

After returned to the Joy City store for an explanation some customers were offered a new device but no compensation. Another customer said staff tried to trick her by modifying the warranty date on the device; however, she refused and demanded a new iPhone.

An employee of the Joy City store said, "It's impossible that we sold refurbished cellphones."

The consumers are asking for compensation at twice the price of the cellphone plus legal fees and would like an apology from Apple.

Read More [via BGR]

Apple China Sued for Selling Refurbished iPhones as New

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VaughnSC - August 18, 2011 at 4:51pm

Much to do about nothing: Apple's Warranty checker makes and educated guess when you do not have the receipt, based on the date of manufacture. If you have a dated receipt, the date of sale prevails. This doesn't prove that warranty service would have been refused not does it prove the phone was previously used. Note that one of the parties makes counterfeits which in other words, is a competitor.

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Dinks - August 18, 2011 at 4:50pm

I guess Apple is reaching the end of its cycle.. There are too many problems to handle, moreover I find that they are compromising in quality.. this is not based on this article but I have personally faced problems with my iPhone 3GS, 4.. Apple is better off with the computers!

Jay - August 18, 2011 at 8:05pm

Apple iPhones has no problem at all,it's us users that messed-up with the devices.I highly recommend you to know what you are doing before you attempt to install any apps.i have my 2G since 2007 and still doing good with it.

PurplePurple - August 19, 2011 at 2:54am

You're out of your shell dude. I mean after Apple re-invented the phone, you want them to abandon it just like that?? Your brain has left and went to la-la land.

PunkyPurple - August 19, 2011 at 3:02am

I have an iPhone 4 and a 1st generation iPhone that is still working perfectly. Not even a single problem since I bought it.