Samsung Explains Why the Galaxy Note 7 Kept Exploding
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Posted January 23, 2017 at 4:53am by iClarified
Samsung has released its official report on why the batteries in the Galaxy Note 7 smartphone were exploding. Notably, the issues differed between the original battery and the replacement battery used after the first recall.
“For the last several months, together with independent industry expert organizations, we conducted thorough investigation to find cause to the Galaxy Note7 incidents,” DJ Koh, President of Mobile Communications Business said. “Today, more than ever, we are committed to earning the trust of our customers through innovation that redefines what is possible in safety, and as a gateway to unlimited possibilities and incredible new experiences.”
Based on what the company learned from the investigation, Samsung implemented a broad range of internal quality and safety processes to further enhance product safety including additional protocols such as the multi-layer safety measures and 8-Point Battery Safety Check. Samsung also formed a Battery Advisory Group of external advisers, academic and research experts to ensure it maintains a clear and objective perspective on battery safety and innovation.
Here are some of the main issues uncovered by the investigation:
Root Cause: Manufacturer A Based on the results of analysis and testing, the most likely root cause for the thermal failure of certain Manufacturer A cells was determined to be unintended damage to the negative electrode windings consistently in the corner of the cell closest to the negative tab
Root Cause: Manufacturer B Based on the results of analysis and testing, the most likely root cause for the thermal failure of Manufacturer B cells was determined to be internal cell faulting between positive electrode tab welding defects and the copper foil of the negative electrode directly opposite the defective welds
Check out the infographic below for more details...
Surely this is not the first battery they've got from these two manufacturers. How's that it's only happening to the note 7. The common denominator here is the note 7. They just can't admit a design flaw in the Note 7!
Only the note 7's of course. And just because they had a small issue, doesn't mean you shouldn't trust them anymore, I think Apple has had more phones explode than the note 7's. But Apple is a lot better at hiding it and paying people off so they won't go to the press
SayingWhatEveryonesThinking - January 23, 2017 at 6:26am
That is total nonsense. Besides, you can't stop anyone from posting pics on twitter these days. Word gets out. But no way in the world has Apple had more exploding devices than Samsung.
I don't know that I buy it. The odds that 2 different manufacturers had 2 fatal flaws regularly being built into the build process are astronomical and highly unlikely. The cheapest replacement batteries wouldn't have design flaws this large being built in. Sure the occasional one has a flaw but they are claiming both manufacturers had flaws that were actually built in on a repeatable basis for a major flagship manufacturer and device.
Agreed. Though, if you click the "Read More" link you'll see a PDF showing all the info. Seems the investigation was actually handled by Underwriters Laboratories, which is quite reputable.
SayingWhatEveryonesThinking - January 23, 2017 at 6:31am
Another crazy post from Well... These "astronomical odds" are nothing like the odds of life forming on the planet by chance. Samsung can be incompetent and lack quality control, and they can do this a billion times in a row and it's still more probable than life forming by chance.