Apple Faces Class Action Lawsuit Over Occupied iOS 8 Storage Space

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Posted December 31, 2014 at 6:47pm by iClarified

A new class action lawsuit filed against Apple today claims the company does not properly inform users of how much storage space its new operating system (iOS 8) occupies after updating.

The suit, which was filed Tuesday, claims that iOS 8 can take up as much as 23.1% of advertised storage capacity on Apple devices, and that Apple does not inform users of the storage constrain when purchasing or updating. The plaintiffs are seeking damages and changes to Apple's policies and hope to represent the "sweeping classes" of users who upgraded to iOS 8.

Plaintiffs also believe Apple exploits the storage constrains in order to push more iCloud subscriptions when people run out of space.

Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding

“We feel that there are a substantial number of Apple consumers that have been shortchanged, and we’ll be pursuing the claims vigorously,” said William Anderson, a lawyer at Cuneo Gilbert & Laduca.

The report notes that Apple and other tech companies have faced similar cases over informing customers about storage space and preinstalled software. Apple successfully defended itself from a similar case back in 2012 that alleged the company misled customers over product storage space.

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Apple Faces Class Action Lawsuit Over Occupied iOS 8 Storage Space

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ButSeriously - January 2, 2015 at 9:36pm

No disrespect just want to have a discussion not an argument. I agree with you on the fact that any original innovative ideas came from apple and samsung has just added a twist to them and claimed it as their own. There is no doubt about that. I just feel as if apple is making a big fat deal about things that are really small in comparison to the technology that is widely already available in other devices. I've owned many apple and samsung devices for years now so I have quite a perspective. All my apple devices are currently jailbroken and I take full advantage of third party apps and tweaks. Going back to discussing hardware, another thing you missed to mention that gives most android devices and samsung devices a head is the removable back door. This does 2 big things, change the battery anytime instead of waiting around for it to charge from a battery pack, and expandable memory. I don't think anyone in the right mind would purchase a 64gb device if they knew they could buy a 16gb device and expand on memory for far less of cost plus that card can be transferred to another device or just connected to computers, camera, go pros etc. I defiantly think samsung lacks the capability to make good software as well since now a days they use these apps as a gimmick or selling points when yes you can get an app for that. However just like you can exploit an apple device by jailbreaking, so can android devices by "rooting" and using custom firmware. This allows you to use any firmware you want whether that be stock google or even self coded features if you know how to code since its open source. Again these exploits pretty much make these devices limitless from a software POV whether you want clean/simple and reliable software or fully customizable software. In terms of upgrading using iCloud, apple give you 5gb of free storage to use and yes it backups everything so its easy to switch devices or upgrade. But since you haven't been around android for a while, ill have you know that since it its "google", android devices now do the same thing except using your google drive which is 15gb free. Last thing is USB OTG (on the go) lets you plug in a flash drive to your phone or android device. So.. anything usb, cameras, card reader, mouse, keyboard, printers and yah its compatible with almost anything USB where as the usb camera reader kit which is like $40 (or more) from apple is very specific to what you can use it for. This is what Ive seen as a iOS and android user since literally the first iPhone and samsung phones.

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you're wrong ButSeriously - January 2, 2015 at 11:16pm

About the part you say that jailbreaking is more tweakable than android's rooting is not correct. I have both types of phones and i mess with them religiously. here is what I came up with..... so you buy an iphone straight off the retail, it will come software locked, apple will only allow you to do what it wants you to do and that's it. You can't change how it looks when you touch it or what it shows when you unlock it like intelli...something (the one that gives you updates on the lockscreen). now you jailbreak it and you can now download "apps" from cydia that allow you to basically change the user interface like when you scroll it will look 3D or you can increase the number of columns and rows of apps. Other than that you can now even download pirated apps too. I'll stop here... moving on to android... you buy an android device from the retail. the app store already has custom UI changes, so technically, a stock android device whether it be from Samsung/HTC/motorola/google its ALREADY jailbroken, yes you can even search online and download pirated apps and just drag it into your phone hard drive, search for it in your folder (which you can just download a file explorer app from the play store) and click it to install. ITS ALREADY JAILBROKEN (NO TECHNICAL HACKING REQUIRED). Now there goes that. The iphone stops at this point of hacking. It doesn't go any further than that. Android on the other hand comes with another level... we'll call this rooting. Now this is what most people consider jailbreaking an android which I really THINK THAT ROOTING AN ANDROID IS REALLY UNDERSTOOD BETTER AS JAILBREAKING 2.0 (Its a level of hacking that reaches the end of your phones capabilities) That is .... the capability to increase your processor speed for extra speed or decreasing it for battery life, you can also completely delete the entire android firmware and go back to kitkat or upgrade to lollipop and then go back again. You can also install windows or linux if you know how, basically rooting an android is hacking the very CORE OF YOUR DEVICE having access to the processor, the camera, EVERYTHING that makes your phone a phone. I would argue with you that android has more tweaks than iphone can. you can't even backtrack iphone firmware because it requires some sort of signature from apple when you do anything to it.

yeahasdfasghr - January 2, 2015 at 11:21pm

yea iphone comes out as a level 1 supersayjin, and only reaches the level 2 supersayjin. android comes out starting as a level 2 super sayjin and can be rooted to a level 3 supersayjin

Meh... - January 5, 2015 at 5:23am

In the end, people are still gonna sue that they didn't get the full advertised storage space. Some get an 8 GiB Android and expect close to a full 8 GiB without having to buy SD cards (kinda stupid but true). That's where most complaints to both Apple and Google comes from. Android OS was rather large in the past but they have done a great job trimming down their OS. Apple, however, seems to be going the other direction... But in the end, I'm still an iPhone user because of my style of use with a smartphone and I know what storage space to expect with whatever phone I use.

AEB - January 2, 2015 at 9:21am

...just imagine buying an 8GB iPhone 5C , and finding out that your only option is to have iOS 8.x.x firmware (because Apple closed and stopped signing older)..I don't believe you would enjoy the device, that much, after all. That's why iOS 7.1.2 still rules, IMHO. (no need for the Health App, nor Apple Pay,at least for now!) ...Apple should have at least "OFFICIALLY opened older firmware iOS 7.x.x, for consumers to have their choice (except on newer devices, of course - U get what U pay for!) ..

Techno - January 2, 2015 at 12:29pm

So if Apple doesn't allow signing of older Versions...what do you do when the phone is glitchy from incompatibilities of the applications? She apple invest in trying to fix problems that could be avoid or simply just you to make the choice and not complain if the app is not compatible?

Rick - January 2, 2015 at 2:24am

I have a 128gb i6 but yet im missing 14gb out of the box when a 16gb is only missing 3gb for the same operating system? Thats something i have not figured out. Please explain maturely no disrespect.

Techno - January 2, 2015 at 12:31pm

Restore your phone to a new device and restore your files from the cloud.. it's a glitch between your computer, iTunes and possibly a file that you have on the phone.. it generally corrects itself after Restore.

Adam - January 1, 2015 at 7:22pm

That's why I bought iPhone 6 64GB

Sandy Tokunaga - January 1, 2015 at 6:22am

i faces this when I upgraded to a 128g 6 and couldn't load the same music library I had on my 4. 38% of the storage was "Other". I spend a long time on the phone & none of their fixes worked. The tech was genuinely try to find the source. I bought the extra storage plan. Then one day came & when it synced there was only a few gigs of Other. Still don't know why.

areilly111 - January 1, 2015 at 8:55am

Lol 38% that was probably the data of apps. There's no way the os would take that much

tng - January 1, 2015 at 5:34pm

It's a glitch in your iTunes to mobile. I've seen it on mine but when imitated a clean install, it fixed it.

Thomas - January 1, 2015 at 4:11am

This is silly on so many levels. First no matter what phone , tablet or computer you purchase , you will never have a 100 % available storage space. The OS must consume storage space in order for it to be installed on your device. Also what does the available storage space on your device have to do with cloud storage ? Cloud storage is fairly new and an option ,One can always backup to a computer and choose not to use cloud storage at all. Also why would someone who purchased 16 or 64 gb Phone expect to have if back up to iCloud knowing the it only comes with a complimentary 5GB of storage , which is no secret. You can choose Dropbox , Box.net or Google Drive, or One Drive. All those option starts with free options under 16Gb unless there's some type of promotion, I'm guessing they should sue all of them.

ywhat - December 31, 2014 at 11:47pm

People people simma down nah!

ywhat - December 31, 2014 at 11:46pm

Can u imagine the size of ios 9 and ios 10? Not to mention 11, 12, 13, 17, 20 lol

gamerscul9870 - January 1, 2015 at 12:18am

Just look at android hershies Reese's m&m cheesecake jolly rancher smarties in the future that take up 2x space of ios like before! Lawl

Vang - December 31, 2014 at 9:38pm

Just upgrade. Easy. Next!

oblivion - December 31, 2014 at 9:26pm

What William feel does not matter in a court of law. What matters is what can be proven. But perhaps it is different in the US? If so, he has a solid case!

skylander - December 31, 2014 at 11:40pm

For the law suit of Microsoft Surface, I think it makes sense that people got upset as there was more than 50% of the storage are gone for the application. But for the iPhone, I think it's not. When a user who setup their iPhone with iCloud feature, a lot of their personal information is already downloaded to the phone and occupied their space. It's not fair to file any lawsuits for any company. How's come nobody complain (or file a lawsuit) any computer company about their laptop has less memory (SSD or hard drive) because they use so 10GB+ on Windows 7, 8, OSX, Linux, etc. If there is other software, it could use even more. Because of the hard drive (or SSD) is huge nowsaday, nobody really cares. Hate to see people profit from the lawsuit.

angel_92701 - January 1, 2015 at 2:57am

well on my side . i don't think on profit. all i want its 16 gigs of space. but with the iOS already installed. most of the good apps this days are over a gigs. i have tom tom and its 1.34 gis of space. iphoto itself its over 650 mb not mention garage band. imagen if those apple app came reinstalled. you'll en up getting a 7 gigs iphone and iPhone with 8 gigs will not exist.

Jackson Browne - December 31, 2014 at 8:44pm

This is so illustrative of what is wrong with our society. I don't like something, so I file a lawsuit. Ridiculous!

No1 - December 31, 2014 at 7:28pm

my wife just got the iPhone 6 16GB and after she set it up and ready to use it, she got like 8GB available/free!!! what the heck!!! now she can't install all her apps, i do agree that iOS 8 takes a lot of space!!!

gamerscul9870 - December 31, 2014 at 7:54pm

I started using my 5s with up ios 8 and had 12gb left. Think your problem is bad, look at android taking 8gb when ios takes up 4gb (unless it really is 8gb for iOS and 12gb for android now!

RHEL6 - December 31, 2014 at 8:16pm

Android has always sucked, im using a OnePlus One, and it locks up and freezes a a bit. People, stop being so cheap and get a 32gb or higher. even my iphone 4 has 32gb.

gamerscul9870 - December 31, 2014 at 8:23pm

I would if the prices were lowered a bit more but I couldn't wait any longer due to replacing a really old phone that barely worked anymore.

No1 - December 31, 2014 at 9:01pm

u don't even know iPhones!!! the iPhone 6 is not even available in 32gb dude!!! I got the 64gb and my available space is like 50gb that is just stupid, no even Windows that it sucks use that much space when u install it in a computer (and just for the record I convinced my wife to get an iPhone 6 so she got started with that 16gb but is really stupid that iOS takes that much space) apple should say/tell ppl how much space actually u r gonna end up having available, that way ppl can get bigger memory if they think they will need more!!!

thevmaxer - January 1, 2015 at 10:24pm

I am running Windows 7 Ultimate 64bit, it uses 53GB for system files. My LG G2 running Android 4.4.4 uses 7.5GB for System Files alone. All told on a 32GB device, I have 15.5GB available to me, and that is without storing any media on it like music or video. Most of us who have used smartphones or tablets before understand that we will not get anywhere near the total capacity of storage. The lawsuit will fail because the user has the option of purchasing a device with higher capacity or additional cloud storage. You may not agree with Apple, but you can't prove they are trying to push you into cloud storage. After all you don't even have to buy a smartphone at all, DO YOU!?

skylander - December 31, 2014 at 7:16pm

Maybe Apple can create a strip-down version of iOS8 for those annoying people. If they want more features, they can download the apps to occupy the memory by themselves. It's crazy to find excuses to get profit from lawsuits.

acid wh0le - December 31, 2014 at 7:15pm

The biggest issue many people have is the iCloud "phantom space" that allocates itself, not to the cloud, but to the device itself! This is ludicrous!

gamerscul9870 - December 31, 2014 at 7:14pm

Seriously? Filing something that isn't against the rules or even involved with other companies?

Bob - December 31, 2014 at 7:08pm

I think there should be separate flash memory for operating system..

Lacey - December 31, 2014 at 7:06pm

In fact, there is only about 11.9GB left with 16GB iDevice version with iOS 8. Apparently, Apple wants people to buy their higher storage capacity more than iCloud storage because everyone gets 5GB for free.

sk1x95 - December 31, 2014 at 6:55pm

Filing lawsuits against Apple is apparently a popular hobby among people...