Apple Launches iPhone 5 Battery Replacement Program
LIKE
TWEET
SHARE
PIN
SHARE
POST
MAIL
MORE
Posted August 22, 2014 at 11:02pm by iClarified
Apple has found that some iPhone 5 devices may suffer from issues with their battery and has launched a 'iPhone 5 Battery Replacement Program' for affected devices.
Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.
If your iPhone 5 is experiencing these symptoms, you should navigate here and input your serial number to see if the device is eligible for the program.
Replacement process As of August 22, 2014, the replacement process will be available in the U.S. and China. In other countries, it will be available as of August 29, 2014.
Choose one of the service options below to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.
● Apple Authorized Service Provider - Find one here. ● Apple Retail Store - Make an appointment here. ● Apple Technical Support - Contact us.
What about iPod touch 5, currently when I have my iPod touch 5 charging all night as I sleep, when I start to use it in the morning it tells me that I have 60% left on my charge. After I have only used it for 10 minutes looking at new emails that have arrived. My device now only last 1 hour total after a full charge.....
Now Apple remembers after the iPhone 6 is coming out and we all have 5S's already? I wonder if they bought their batteries from Samsung the ones that explode!
If your having issues with your battery and aren't eligible why not do it yourself? Goto this site and they can sell you the battery and guide you through the process.
https://www.ifixit.com/Store/Parts/iPhone-5-Replacement-Battery/IF118-001-1
Just heard about the battery replacement program this afternoon. After dinner went to the Apple store and they replaced my battery in about 20 minutes. Couldn't have been easier.
I'm eligible but my battery just died 3 days ago and I replaced it already. Not gonna try to go thru refund and get it from Apple. But iPhone5 batteries been messed up and Apple Support Forums has been filled with posts on battery not holding charge and all. And Apple decided to take action now?!?!
Maybe so but hear this, we have two original iPhones in daily use, bought in 2007. They still hold their charge easily for days. Never opened, wonder who made the batteries?
I own 3 Cell/Lab Shops and you can lie to yourself as much as you wish I replace Samsung batteries every day for customers and everybody knows that they don't hold for 2 days ( unless all you do is use it for phone calls and texts ) or you keep another 2 batteries in your pocket. even the specs makes you a lier.
My Note 3's battery easily lasts a full day and sometimes it lasts a day and a half. The Note 2 I had before that had a similar battery life. I didn't need to carry around a charger or a spare battery.
Who Says "The Customer is Always Right?" - August 23, 2014 at 12:18am
Eligible! However, the problem was so bad I replaced the battery on my own two months ago (thru iFixIt). Now Apple says "Too bad, not eligible for any kind of refund."