2011 MacBook Pros Owners Reporting GPU Issues and System Crashes

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Posted January 17, 2014 at 7:21pm by iClarified

According to many reports on the Apple Support Forums, some 2011 MacBook Pro owners with Discrete AMD GPUs are seeing hardware failures and other system crashes.

Users are reporting that the issue primarily occurs when doing graphics-intensive work, and that their system will go completely blank and be completely distorted, while visible striations are present. A reboot can sometimes fix the issue temporarily, but for others, it quickly returns after a short period of time.

In addition to the GPU issues, some owners claim their unit sometimes reboots to a gray or blue screen, which sometimes forces users to reinstall their OS or boot into safe mode.

Many speculate that heat is to blame for all of these hardware issues, which MacBooks have been susceptible to.

Apple has reportedly swapped some logic boards, but for the most, it seems if you are out of warranty, you will have to pay for the repairs on your own -- unless Apple acknowledges this issue down the line.

We'll keep you updated if Apple responds to the issue! If you have a 2011 MacBook Pro (late or early), let us know in the comments if you are experiencing any of these issues!

Read More [Thanks Anonymous Tipster!]

2011 MacBook Pros Owners Reporting GPU Issues and System Crashes

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Kei - November 3, 2014 at 11:55pm

Same problem started in october 2014... Let's make it loud so Apple will have to fix it. It's their responsibility! Act now!

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gamerscul9870 - November 4, 2014 at 1:24am

I called, that was the problem that only happened to this year. I see perfection after this year and counting.

Giuseppe - March 13, 2014 at 2:44pm

Che fare?!?!? Anonymous UUID: AE399343-EB18-5C22-4BF3-CF4A9DA13EB0 Sat Feb 22 17:35:02 2014 panic(cpu 1 caller 0xffffff7f89753fac): "GPU Panic: [] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a6b51000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/AppleMuxControl/kext/GPUPanic.cpp:127 Backtrace (CPU 1), Frame : Return Address 0xffffff807d4daa50 : 0xffffff8007422f69 0xffffff807d4daad0 : 0xffffff7f89753fac 0xffffff807d4daba0 : 0xffffff7f87e1c53d 0xffffff807d4dac60 : 0xffffff7f87ee8d9e 0xffffff807d4daca0 : 0xffffff7f87ee8dfc 0xffffff807d4dad10 : 0xffffff7f8816d5be 0xffffff807d4dae40 : 0xffffff7f87f0cd41 0xffffff807d4dae60 : 0xffffff7f87e2308d 0xffffff807d4daf10 : 0xffffff7f87e20bae 0xffffff807d4db110 : 0xffffff7f87e224d7 0xffffff807d4db1e0 : 0xffffff7f88d8e406 0xffffff807d4db310 : 0xffffff7f88d8cb1b 0xffffff807d4db370 : 0xffffff7f88d8c692 0xffffff807d4db420 : 0xffffff7f88dbec27 0xffffff807d4db660 : 0xffffff7f88db84bf 0xffffff807d4db7d0 : 0xffffff7f88db7f06 0xffffff807d4db800 : 0xffffff7f88d83472 0xffffff807d4db810 : 0xffffff7f88d7d25a 0xffffff807d4db850 : 0xffffff7f88db360d 0xffffff807d4db8a0 : 0xffffff7f88d7a9af 0xffffff807d4db8e0 : 0xffffff7f88d6ff63 0xffffff807d4dba60 : 0xffffff7f88d9fb20 0xffffff807d4dbb20 : 0xffffff7f88d6ecb9 0xffffff807d4dbb70 : 0xffffff80078cc226 0xffffff807d4dbb90 : 0xffffff80078cd821 0xffffff807d4dbbf0 : 0xffffff80078cb28f 0xffffff807d4dbd40 : 0xffffff80074b6008 0xffffff807d4dbe50 : 0xffffff8007426bb1 0xffffff807d4dbe80 : 0xffffff80074139b5 0xffffff807d4dbef0 : 0xffffff800741e003 0xffffff807d4dbf70 : 0xffffff80074c921d 0xffffff807d4dbfb0 : 0xffffff80074f3e26 Kernel Extensions in backtrace: com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@0xffffff7f89746000->0xffffff7f89758fff dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E24ED]@0xffffff7f8973e000 dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f87d24000 dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f87aba000 dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f87d78000 dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C6653]@0xffffff7f89741000 com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C2786]@0xffffff7f87dcb000->0xffffff7f8803afff dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f87aba000 dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7f87dbb000 dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f87d78000 com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADED100A4]@0xffffff7f88045000->0xffffff7f882f1fff dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C2786]@0xffffff7f87dcb000 dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f87aba000 com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f88d5d000->0xffffff7f88e27fff dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f87aba000 dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7f87dbb000 dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f87d78000 dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3C2786]@0xffffff7f87dcb000 BSD process name corresponding to current thread: iPhoto Mac OS version: 13B42 Kernel version: Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64 Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393 Kernel slide: 0x0000000007200000 Kernel text base: 0xffffff8007400000 System model name: MacBookPro6,2 (Mac-F22586C8) System uptime in nanoseconds: 282083427880 last loaded kext at 49508003005: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f88fc4000, size 32768) loaded kexts: com.apple.driver.AudioAUUC 1.60 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.driver.AppleTyMCEDriver 1.0.2d2 com.apple.driver.AGPM 100.14.11 com.apple.filesystems.autofs 3.0 com.apple.driver.AppleBluetoothMultitouch 80.14 com.apple.iokit.IOBluetoothSerialManager 4.2.0f6 com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1 com.apple.driver.AppleIntelHDGraphics 8.1.8 com.apple.driver.AppleUpstreamUserClient 3.5.13 com.apple.GeForceTesla 8.1.8 com.apple.driver.AppleHDA 2.5.3fc1 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.driver.AppleIntelHDGraphicsFB 8.1.8 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleBacklight 170.3.5 com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleSMCLMU 2.0.4d1 com.apple.driver.AppleMuxControl 3.4.12 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.AppleMCCSControl 1.1.12 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6 com.apple.nvidia.NVDAStartup 8.1.8 com.apple.driver.AppleLPC 1.7.0 com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.driver.AppleMikeyDriver 2.5.3fc1 com.apple.driver.AppleHWAccess 1 com.apple.driver.SMCMotionSensor 3.0.4d1 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.BootCache 35 com.apple.driver.AppleUSBTCKeyEventDriver 240.2 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.driver.AppleIRController 325.7 com.apple.driver.AppleUSBCardReader 3.3.5 com.apple.iokit.SCSITaskUserClient 3.6.0 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.4.0 com.apple.driver.AppleUSBHub 650.4.4 com.apple.driver.AirPort.Brcm4331 700.20.22 com.apple.driver.AppleAHCIPort 2.9.5 com.apple.driver.AppleFWOHCI 4.9.9 com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9 com.apple.driver.AppleUSBEHCI 650.4.1 com.apple.driver.AppleUSBUHCI 650.4.0 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 2.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.0 com.apple.driver.AppleACPIEC 2.0 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0 com.apple.nke.applicationfirewall 153 com.apple.security.quarantine 3 com.apple.driver.AppleIntelCPUPowerManagement 216.0.0 com.apple.driver.AppleBluetoothHIDKeyboard 170.15 com.apple.driver.AppleHIDKeyboard 170.15 com.apple.AppleGraphicsDeviceControl 3.4.12 com.apple.kext.triggers 1.0 com.apple.driver.IOBluetoothHIDDriver 4.2.0f6 com.apple.driver.AppleMultitouchDriver 245.13 com.apple.iokit.IOSerialFamily 10.0.7 com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8 com.apple.nvidia.classic.NVDAResmanTesla 8.1.8 com.apple.driver.DspFuncLib 2.5.3fc1 com.apple.vecLib.kext 1.0.0 com.apple.iokit.IOAudioFamily 1.9.4fc11 com.apple.kext.OSvKernDSPLib 1.14 com.apple.iokit.IOFireWireIP 2.2.5 com.apple.iokit.IOSurface 91 com.apple.iokit.IOBluetoothFamily 4.2.0f6 com.apple.driver.AppleBacklightExpert 1.0.4 com.apple.driver.

Rayyan - February 19, 2014 at 3:27pm

I'm having exactly the same issues (Macbook Pro Early 2011 15'). It's weird that my macbook problem with all of these other problems from owners of the same machine have been happening around the same time!!

gamerscul9870 - February 19, 2014 at 5:12pm

That's why I prefer "newer" ones.

CDG - January 21, 2014 at 5:24am

Sadly, this has been a frustrating reality for my computer as well. Has anyone tried downgrading to Mountain Lion to fix this issue. Mavericks was a real disappointment anyway. Grrr!

gamerscul9870 - January 21, 2014 at 12:03pm

So buy the new version, mavericks maybe doesn't support this because this MacBook is outdated, duh.

Bob18273 - January 20, 2014 at 7:39am

I have a MacBook Pro 15" late 2006. I had my motherboard swapped by Apple while still under warranty almost 2 years after purchase because the screen was only black after startup. Then the problem went away and I used the computer for another 3 years and some lines started to appear on my screen after a longer video rendering was done. Afterwards the problem escalated and the screen went black again. I immediately knew it was the same problem. The fix was to send the computer to a local service (not Apple) and get the GPU removed by a soldering machine and resolver it to the motherboard. The soldering methods used by Apple are not sufficient for the excess heat produces during some heavy workload and thus the solder melts or cracks and the GPU looses connection to the motherboard.

Zhoubin - January 19, 2014 at 1:12pm

I have an early 2011 MBP 15" with AMD graphics. The problem started after upgrading to navericks. When pinching in or out on the trackpad it was like slow motion movies. I searched the issue and tried the display settings and it got a little bit better. But still have some shaking motions when i roll over dock's icons. I also had one or two freezing sequences since then. Once again, this all was started after having my poor MBP upgraded to mavericks.

Kei - November 4, 2014 at 12:00am

Nothing to do with upgrading to a newer system, this is a hardware issue and we must put pressure on Apple to fix or replace our Macs. Sign the petition if you haven't yet and spread the word.

Citronelle - January 19, 2014 at 12:56pm

My macbook pro is from 2011 and I had already a crash, black out 7 months ago, I had to reboot it, lost all of my data, was a nightmare, I had to buy something with a usb and put under the computer to cool it down because when I work for 2 hours in a raw gets very hot. I hope Apple will find a solution.

Pavel - January 19, 2014 at 6:14am

I have 17" early 2011 MacBook Pro. Had a complete failure of external GPU according to Apple Genious. Had to replace the logic board for a hefty price

AdNan - January 18, 2014 at 9:09pm

I have macbook pro 2011 , 13.3 inches with core i7. its screen freezes a lot and become non responsive. I am out of luck as out of warranty.

Tim Crook - January 18, 2014 at 4:26pm

I will sue all if you for dishonestly defaming Apple!

justabrake - January 18, 2014 at 3:50pm

I have the last built 17" MBP 16GB ram, Samsung Pro SSD, No Problems here !

JJMedrano - January 18, 2014 at 1:17pm

Hi, I have a MacBook Pro early 2011 15", I can relate to the problem... plus, system sometimes just freezes until restarted, never happened before installing Mavericks.

Macutilizator - January 18, 2014 at 10:21am

Same for my 2011 Macbook Pro 2,2 i7. Started with grey stripes on the screen when booting,about a month ago. Next step after a few days blue dead screen or flickering. Apple service wanted 565 Euro for repairs.... and in 13 years this is the first Apple that dies in my arms... Yes, it is not booting any more, luckely I rescued all my data.

Macutilizator - January 18, 2014 at 10:16am

Same for my 2011 Macbook Pro 2,2 i7. Started with grey stripes on the screen when booting,about a month ago. Next step after a few days blue dead screen or flickering. Ap

CHRISTIAN JOUVE - January 18, 2014 at 7:36am

Hi happy new year. The same for me with Maverick.... SAD

Hung Wei-Lo - January 18, 2014 at 7:08am

Relax it is just a new feature...

Abdelrahman Ibrahim - January 18, 2014 at 5:09am

I have the same problem with MacBook Pro 15' late 2011. i7 2.2. My laptop is died now. Less than 2 years I didn't buy 2400$ machine just to use it for just a short period. and Apple acting like nothing wrong. I really heat this. If Apple didn't issue a recall for MBP 2011 15' this is gonna to ruin their reputation. If you are having the same issue, you are not alone buddy . We are in this shit together

gamerscul9870 - January 18, 2014 at 4:17am

I have the new MacBook Pro 2013 and I currently have no problems, had it since it went on sale :)

Rabbitjetta - January 18, 2014 at 4:12am

I have a 2013 retina MacBook Pro 13 inch with the 3.0GHz i7, 8 GB ram and a 512GB SSD. I love the machine but I have had it less than a year and it keeps freezing up on me even when I'm not doing anything. I can just try to log in and it will act up. I have tried going back to lion and that didn't help mountian lion runs ok but freezes my machine up no restore will fix it and apple is refusing to admit that there is a problem with the machine. I wish I would have kept my 2010 MacBook Pro that was $1,400 instead of this useless one that cost me $2,700.

Steven - January 18, 2014 at 3:26am

MacBook Pro late 2011, intel graphics HD 3000 integrated AMD 6770m series 1024mb. 4 GBs of ram. 750 GB had drive. Doing heavy multitasking safari had a distorted screen. Then my MacBook Pro shut off. It doesn't turn on for some reason possible power surge.. To the computer when Safari started acting up. I hope apple can resolve this issue and offer logic board repairs to all early/late 2011 MacBook pros.

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